This section is useful when we want to edit or view the email templates
which we had created before.
Through this we can manage email templates which we have created. We can
see 5 columns here which are Template Type, Template Name, Email Subject,
Active?, Email Content.
Template Type tells us about the topic for which the Email Template has
been created. If we take Activity Completed as an example, then we will
understand that this template type has been created to notify the users through
email when the scheduled activity gets completed
We can add filters into any field to find information associated to
it, for example, in the above image we have added Ticket as a Filter under
Template Type, and all the template types having ticket in them will be
displayed in the grid. We can use more than one filters as well and
we can use Clear Filters Button above to instantly clear all the filters.
We have the option of editing the templates by clicking on the Edit
After clicking, the already created template information will be visible
to us in the Text Fields above the Email Template Grid, like this in the above