How To: Manage Reason(s) in Asset Infinity

How To: Manage Reason(s) in Asset Infinity

After the user has created/added Reason(s) in Asset Infinity, they may then use the following steps to understand how to manage these:


Menu > Helpdesk > Helpdesk Settings > Reason




On this screen, you can manage the available reasons.

You can :

Delete: Delete a Reason

Edit: Edit an existing reason

View: View the reason



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