How To: Manage Reason(s) in Asset Infinity
After the user has created/added Reason(s) in Asset Infinity, they may then use the following steps to understand how to manage these:
Menu > Helpdesk > Helpdesk Settings > Reason
On this
screen, you can manage the available reasons.
You can :
Delete: Delete a Reason
Edit: Edit an existing reason
View: View the reason
Related Articles
Manage Workflows
Manage Workflows Menu > Advanced Settings > Manage Workflows If a user wants to automate the working process in the organization through which all the work in organization can work through a proper planned channel, they have to prepare a ...
Managing Audits in Asset Infinity
How To: Managing Audits in Asset Infinity A user can create an Audit in Asset Infinity for an asset or item as per their business needs. They can also manage the created audit by updating, deleting and copying the data of an audit. Use the below ...
Manage Notifications
Manage Notifications Menu > Advanced Settings > Manage Notifications Users can manage notifications that they receive through the Application. There are three types of notification which can be controlled through this window. Users can ...
How To: Add/Create Reason(s) in Asset Infinity
In Asset Infinity, 'Reason' refers to the various reasons that can be added/stated against a Ticket Type later to go on to mention why a certain ticket type was created and what its purpose is. Following the steps below, a user can add/create any ...
How To: Manage Condition(s) in Asset Infinity
The created Condition(s) in Asset Infinity can then be managed by following the steps below: Menu > Application Settings > Condition User can select from the following options: 1. Create - Add new Condition 2. Edit – The user can select a Condition ...