How To: Use Ticket Report

Helpdesk > Manage Tickets

 

With this you can view all the tickets that have been created in the system.

 

 

In this view you can View, edit, print the ticket even hold the ticket or check in and check out the ticket with the option shown.

• Related Articles

• Managing Ticket Types

  Managing Ticket Types Menu > Application Setting > Ticket Type  A Ticket Type can be created by the user as per organization requirements, e.g IT Ticket Types are issues related specifically to application, hardware, network etc.        ...

• Activities Completed Report

  Activities Completed Report  Home Screen > Reports > Schedules & Maintenance > Activities Completed  The user can view all completed activities in this report. The user can also view deleted activities by clicking on the view delete activity button. ...

• Stock Report

  Stock Report  Homepage > Reports > inventory Management > Stock Reports    Item stocks are displayed in Stock Report. If available stock is below Re-Order Level, then the Item is displayed in Red. The Stock Report shows how many product units are ...

• Stock Statement Report

  Stock Statement Report Homepage > Reports > Inventory Management > Stock Statement  Stock Statement report shows how many product units are there in each store as well as the current stock value and the quantity purchased and consumed with their ...

• Activity Expense Report

  Activity Expense Report  Home Screen > Reports > Schedules & Maintenance > Activity Expense Report  Users can track expenses incurred for an activity or activities in this report category at a given location. To view the report, click on Activity ...